Privacy policy

Terms of Service

Last updated: 21 Nov 2025

Welcome to Crazy Bull Hair UK. These Terms of Service (“Terms”) govern your access to and use of www.crazybull.co.uk and www.crazybullhair.com (collectively, the “Site”), as well as any related services, features, or content offered by Crazy Bull Hair Products Ltd. (“Crazy Bull”, “we”, “us”, or “our”). By visiting, accessing, or purchasing from the Site, you agree to be bound by these Terms. If you do not agree, please discontinue use of the Site.

1. Use of the Site

You must be at least 18 years old, or the age of majority in your jurisdiction, to use the Site or make purchases. You agree to use the Site only for lawful purposes and in compliance with all applicable laws.

We may refuse service, suspend accounts, or cancel orders if your conduct violates these Terms or poses a risk to our business.

2. Products and Orders

All products and prices on the Site are subject to change without notice. We reserve the right to update product specifications, discontinue items, or adjust pricing.

When placing an order, you confirm that:
• Your billing and shipping information is accurate
• You are authorized to use the selected payment method
• We may contact you regarding your order, shipping updates, or product issues

Orders may be cancelled or refused at our discretion for reasons such as product availability, suspected fraud, or errors in product or pricing information.

3. Pricing and Payment

All prices are displayed in GBP (£), EURO €, USD $ unless otherwise stated. Prices may change at any time.

We accept payment methods displayed at checkout. By submitting payment, you agree that all information provided is correct and that you are authorized to use the payment method.

4. Shipping and Delivery

Shipping times, options, and fees are shown at checkout. Delivery estimates are not guaranteed. Crazy Bull is not liable for delays caused by shipping carriers, customs, weather conditions, or events outside our control.

Risk of loss transfers to you when the order is handed to the courier.

5. Returns and Refunds

All returns and exchanges are handled in accordance with our Refund Policy, available on the Site. Please review it before completing your purchase.

6. Accuracy of Information

We aim to maintain accurate product descriptions, pricing, and availability on the Site. However, errors may occur. We reserve the right to correct inaccuracies, even after an order is placed.

7. Intellectual Property

All content on the Site - including logos, product images, branding, text, graphics, and layouts—is the property of Crazy Bull Hair Products Ltd. or our licensors. It may not be reproduced, copied, or distributed without written permission.

8. Prohibited Activities

You agree not to:
• Use the Site for unlawful purposes
• Attempt to breach security or access unauthorized systems
• Interfere with Site functionality
• Use bots, scrapers, or automated tools without permission
• Share misleading or fraudulent information
• Copy or harvest product data, images, or descriptions

We may terminate access to the Site for violations.

9. Third-Party Services and Links

The Site may contain links to third-party sites or services. We are not responsible for their content, privacy practices, or policies. Your interactions with third parties are at your own risk.

10. User Accounts

If you create an account on either domain, you are responsible for maintaining the confidentiality of your login details and ensuring your information is accurate.

Notify us immediately if you suspect unauthorized access.

11. Disclaimer of Warranties

The Site, products, and services are provided “as is” and “as available” without warranties of any kind, express or implied.

We disclaim all warranties to the maximum extent permitted by law, including:
• Merchantability
• Fitness for a particular purpose
• Non-infringement
• Uptime, accuracy, or reliability of the Site

Some jurisdictions do not allow certain exclusions; in those cases, exclusions may not apply.

12. Limitation of Liability

To the fullest extent permitted by law, Crazy Bull Hair Products Ltd. shall not be liable for:

• Indirect, special, incidental, or consequential damages
• Loss of business, revenue, profits, or data
• Damages resulting from your use of the Site or products

Our total liability for any claim shall not exceed the total amount paid for the product or service in question.

13. Indemnification

You agree to indemnify and hold harmless Crazy Bull Hair Products Ltd., its directors, employees, partners, and affiliates against any claims or damages arising from your:
• Use of the Site
• Breach of these Terms
• Violation of any law or third-party rights

14. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be handled exclusively in the courts of England and Wales.

15. Changes to These Terms

We may revise these Terms at any time. Updates take effect when posted on the Site. Continued use of the Site after updates constitutes acceptance.

16. Contact Information

For any questions about these Terms, please contact us:

Crazy Bull Hair Products Ltd.
Cardigan Mill Trading Estate
Unit D, Lennox Road
Leeds, LS4 2BL
United Kingdom

Email: orders@crazybull.co.uk
Website: www.crazybull.co.uk / www.crazybullhair.com